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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

We strive to provide accurate product images, but slight variations may occur due to lighting, screen calibration, or natural material variations. If you have specific concerns about a product's appearance, please feel free to contact us for further clarification.

Where can I view my sales receipt?

The sales receipt is automatically emailed to you upon successful order completion.

How can I return an item?

Contact our customer service team through sales@artscope.co.ke, or call us. Be prepared to provide your order number and the reason for your return.

Will you restock items indicated as “out of stock?”

We consider the level of customer interest in the product to determine if it's worth restocking.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS